Refund & Cancellation Policy
1. Payments
1.1 Prices displayed on the website are kept current. However, custom requirements may incur additional fees.
1.2 A $250 deposit is necessary to secure the event time and date. Until such time that a deposit is received, the date cannot be confirmed.
1.3 The full amount of the hire must be paid to Social Selfies at least 14 days before the event.
1.4 If booked within 14 days of the event, a non-refundable full payment must be received within 48 hours of booking.
1.5 A travel surcharge will apply to events outside of Parramatta City metro area. Free for within 50km radius of the Parramatta CBD.
1.6 Additional time required will be charged at $100 per hour for the mirror booth and $150 per hour for the 360 Booth. Idle time is charged at $50 an hour.
2. Cancellation
2.1 Cancellation within 14 days after the booking is confirmed will entitle the hirer to a full refund of the deposit. Cancellation after 14 days and within 30 days after the booking is confirmed will entitle the hirer 50% of the deposit.
2.2 Cancellation after 30 days of the booking confirmation forfeits the deposit paid.
2.3 A 14 day notice is required on changes to the time and date of the event.
2.4 Requests for changes of the event date must be made at least 30 days before the original event date. A date change is subject to availability and receipt of a new Booking Form.
2.5 Cancellations made within 30 days of the event date will result in the client forfeiting all payments made to Social Selfies, with the exception of the bond which will be returned to the client within 5 business days after the date of cancellation.
2.6 Social Selfies can cancel any booking at any time. If Social Selfies decides to cancel a booking, all payments made will be refunded to the Client.
For Any Questions Or Notice, Please Contact Our Privacy Officer At:
SOCIAL SELFIES Pty Ltd (ABN 54 768 718 931)
Email: info@socialselfies.com.au
This Page Was Last Updated: 1 April 2022
